News
- LCS
- Life Care Services
Life Care Services becomes J.D. Power’s most awarded brand in the history of its Senior Living Satisfaction Study
J.D. Power announced the results of its 2023 U.S. Senior Living Satisfaction Study, and Life Care Services, An LCS Company, has been recognized for the fifth consecutive year as #1 in Resident Satisfaction among Independent Senior Living Communities and added a #1 in Customer Satisfaction among Assisted Living/Memory Care Communities. The awards make Life Care Services the most awarded Senior Living Provider in the nation. The J.D. Power 2023 U.S. Senior Living Satisfaction Study recognized Life Care Services for excellence in:
Independent Living: Five consecutive years as #1 in customer satisfaction among independent senior living providers. Life Care Services also achieved the highest score in all six factors of resident satisfaction: dining, community building/grounds, resident apartment, price paid for services received, community staff and resident activities.
Assisted Living/Memory Care: First place in Assisted Living and Memory Care customer satisfaction in the first year Life Care Services Assisted Living and Memory Care residents and families were surveyed. The company achieved the highest score in five of the six factors of resident satisfaction: dining, community building/grounds, price paid for services received, community staff and resident activities.
“Receiving this recognition from J.D. Power, one of the most respected consumer insights organizations in the world, demonstrates our focus on the most important part of our business: our residents and their families,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “For five consecutive years, nearly 40,000 residents have expressed their confidence in our company and communities, I couldn’t be more thankful for our team members for their hard work and dedication."
Life Care Services provides senior living management solutions to more than 140 communities nationwide. Those solutions include the LCS Signature Experiences that elevate hospitality and ensure quality care.
The J.D. Power 2023 U.S. Senior Living Satisfaction Study is based on responses from residents living in an independent, assisted living or memory care senior living community within the previous three years. For more information about the J.D. Power U.S. Senior Living Satisfaction Study, visit https://www.jdpower.com/business/jd-power-us-senior-living-satisfaction-study-award-information.
Subscribe to LCS Insights
More Insights
-
LCS Training and Development Programs Recognized with Training Magazine’s 2025 APEX Award
LCS is one of only 95 companies worldwide – and the only senior living company – to receive the annual award. … Read More about LCS Training and Development Programs Recognized with Training Magazine’s 2025 APEX Award- LCS
- Life Care Services
- LCS Careers
-
U.S. News & World Report’s 2025 Best Nursing Homes Includes 51 LCS Communities
The annual ranking recognizes senior living communities for exceptional short-term rehabilitation and long-term care. … Read More about U.S. News & World Report’s 2025 Best Nursing Homes Includes 51 LCS Communities- LCS
- Life Care Services
-
Newsweek’s “America’s Best Continuing Care Retirement Communities 2025” rankings include 35 LCS communities
LCS was the most-recognized provider among the top 300 U.S. CCRC list. … Read More about Newsweek’s “America’s Best Continuing Care Retirement Communities 2025” rankings include 35 LCS communities- LCS
- Life Care Services
-
LCS Receives Argentum's 2024 Cobb Cup Award
LCS receives top honors for raising the most money for Argentum’s advocacy efforts on Capitol Hill. … Read More about LCS Receives Argentum's 2024 Cobb Cup Award- LCS