LCS Branded Programs and Services
Customers and partners look to the LCS Family of Companies to provide solutions that help them navigate and thrive in a complex, ever-changing environment. The following program and services are unique to LCS and Life Care Services. Only use the program
name if it is fully operational in the community. Note: Some programs require italics with the trademark symbol.
C3 Information Odyssey™ – A secure social media network for seniors. The system is a web-based portal for staff, residents, and their families to read community announcements and other community-related documents. The
system provides communities with a solution to meet the evolving needs and expectations of the residents, and an efficient way to communicate with residents in a timely manner.
ContinuingCare™ – Lifelong access to skilled nursing, memory care and short-term skilled care at a discount.
Extraordinary Impressions® – A proprietary program that helps the LCS Family of Companies and communities managed by Life Care Services better serve seniors, retain good employees, and minimize costly turnover. Based on
the first LCS principle, We Serve the Customer First and Foremost, this hospitality program ensures employees deliver a distinctive service to seniors and to each other.
HeartfeltCONNECTIONS – A Memory Care Program® – A comprehensive program for those providing care to seniors with memory impairment.
LCS Advantage™ – An insurance service providing tailored, proprietary property and casualty insurance for senior living communities; made available to communities managed by Life Care Services. LCS Advantage offers property
and general and medical professional liability insurance, auto, workers compensation, crime and umbrella liability insurance through the AIG and Zurich insurance group.
LCS Envision™ – A proprietary, systematic process of evaluation, discussion, and collaboration that helps owners or boards, and executive directors manage the future of their senior living community.
LCS Insight™ – A proprietary, web-based system for communities managed by Life Care Services, which converts raw data into illustrative leadership dashboards so leadership can quickly assess the operational health of the
community.
LCS Reliance, LLC – A health care billing service designed to assist communities managed by Life Care Services with interim billing and collection support. The service provides temporary assistance to accounting departments
for vacant billing positions. LCS Reliance also provides educational training for Medicare insurance and gives support for accounts receivable aging to mitigate risk associated with write-offs due to untimely billing.
LCS University® – A robust training and development program that ensures LCS has the finest personnel to fill key positions.
LifeCare® – A full continuum of quality, long-term health services, within the comfort of a familiar setting at a significant saving when compared to other types of senior communities or health care options.
Return-of-Capital® Plan – A plan that repays a percentage of a resident’s initial entrance fee to the residents or their estate.
